Last updated: 16th May, 2025
Quotoro is owned and operated by Advisor Concepts Limited ("we/us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains what information we collect about you through our platform, how we use that information, and the procedures we have in place to safeguard your privacy.
Our website uses cookies. We try to use as few as possible, but sometimes, we need them to make the website work as well as possible. This sometimes involves placing small amounts of information on your device, such as cookies. For more information about the cookies we use, please refer to our Cookies Policy.
We may identify you when you use our platform to provide the most relevant experience. We collect information such as your IP address, device type, and how you interact with our platform (e.g., pages visited). This information helps us monitor usage and improve our services. We may share this aggregated data with third parties to enhance our offerings.
Our platform may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. Please review their policies before submitting personal data.
Your data may be stored in the UK. Occasionally, it may be processed in countries within or outside the EEA to maintain and improve our platform. In such cases, we ensure appropriate measures are in place to protect your data, such as standard contractual clauses or adequacy decisions.
If you contact a mortgage advisor or use our matching service, you provide personal information. If you act on behalf of someone else, you must ensure their consent. We store this data securely to provide our services. This includes sharing data with advisors who can assist with your enquiry. If no advisor matches your criteria, we may contact you to refine your request.
If you submit an enquiry to an advisor affiliated with Connect IFA Ltd, your enquiry will also be forwarded to their support email address (clients@connectbrokers.co.uk) to help ensure timely follow-up. This inbox is managed by Connect IFA Ltd. They are an independent data controller responsible for their handling of your personal data. You can read their privacy policy at https://www.connectbrokers.co.uk/privacy-policy/.
While we require advisors to comply with data protection laws, we are not responsible for how they use your data once shared. You may opt-in to receive further communications from us and can unsubscribe anytime.
If you contact us via email, phone, or other methods, we collect and securely store your information to respond to your query and improve our services.
When subscribing, you provide business and personal details necessary to fulfil our contractual obligations. You are responsible for keeping your profile up-to-date.
We use this information to:
We take appropriate measures to protect your data, including SSL encryption and secure storage systems. While we strive to secure your information, transmission over the internet is not entirely risk-free. Once received, we use strict measures to prevent unauthorized access.
You have the right to:
To exercise these rights, contact us at casper@quotoro.com. Proof of identity may be required.
We may update this policy periodically. Changes will be posted on our platform with the updated date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.
For questions or concerns about this policy:
Email: casper@quotoro.com
Phone: +447460086253
Thank you for trusting Quotoro with your data. We value your privacy and are committed to protecting it.